Operations that
run themselves.

Allopy reads the inbox, decides under your policy, and acts — refunds, retention, scheduling — with every step on the record.

Intake
12 open · 3 need review
synced 30s ago
Refund for duplicate charge
maria@acme.co
RefundResolved
Can we move our call to Thursday?
devon@hey.com
SchedulingRebooked
Thinking of cancelling
priya@globex.io
RetentionSaved · 20%
Where is my order #4821?
sam@initech.com
StatusReplied
Double charged again??
lee@vault.co
RefundAwaiting approval
URGENT wire transfer change
no-reply@spoof.ru
FlaggedNeeds review
scroll
watch it work
the decision trail

See the why, not just the result.

Open any item and read the exact reasoning — what Allopy concluded, which policy it matched, what it checked before acting.

  • Every step logged and replayable
  • Confidence + matched rule on each call
  • Color-coded by actor: AI, system, you
control

Your policy, in plain words.

Write the rules the way you'd explain them to a new hire. Allopy stays inside them — caps, windows, approvals — or escalates.

  • Auto-approve only what you allow
  • Hard ceilings on refunds & discounts
  • Scheduling hours, timezone, length
surface area

Everything it can touch, one place.

Connect each capability on its own — inbox, payments, calendar, or your own webhook. Add or revoke any of them without touching the rest.

  • Per-capability connect & disconnect
  • Bring-your-own restricted Stripe key
  • Room to grow as you add more
Refund for duplicate charge
maria@acme.co · item #2841
Resolved
Email receivedsystem
maria@acme.co · “charged twice for May”
Classified · Refundai
confidence 0.94 · matched duplicate-charge policy
Ownership verifiedai
sender matches charge ch_3Pk… · within 30 days · under $200 cap
stripe_refund dispatchedai
full refund $49.00 → original card
Refund completeddone
re_1Pk… · confirmation sent · resolved in 41s
Rules
Refund policy
auto
Refund duplicate charges and anything under $50 automatically. Above that, recommend and wait for my approval.
Retention
discount ≤ 20% · 3 mo
Scheduling
PT · 9–5
30 min
primary
kill switch armed · caps enforced
Connections
Inboxes
Gmailconnected
Outlooksoon
Payment services
Stripeconnected
Calendars
Google Calendarconnected
Custom Webhook
Endpointconnect
one inbox, every outcome

Whatever lands, it already
knows what to do with it.

01
Refund
duplicate charge → issued
02
Reschedule
moved Tue → Thu, invite sent
03
Retain
cancel → saved with 20%
04
Reply
status answered in-thread
05
Escalate
risky wire flagged to you
06
Log
every step on the record
scroll to fan out
trust · you hold the wheel

Autonomy with a
switch you control.

Flip it and the queue changes in real time. Paused means everything is triaged and flagged — never acted on. Risky things escalate to you either way.

Per-action caps
every refund bounded
Rolling 24h limit
spend ceiling enforced
Per-customer guard
abuse tracked
Full audit trail
replayable, exportable
live queue
autonomy on
Refund · duplicate charge
maria@acme.co
Issued $49
Reschedule · move to Thursday
devon@hey.com
Rebooked
Status · order #4821
sam@initech.com
Replied
Wire change · unknown sender
no-reply@spoof.ru
Escalated to you
while you're in a meeting, it's handling
refundscancellationsreschedulesstatus repliesescalations

Give the busywork
somewhere to go.

Connect an inbox, write your policy, and watch the first tickets resolve themselves — with you one click from the wheel.